FAQ

Find more details about our process in the frequently asked questions below. You can always message us or call 888-305-5968 with any questions.

Do you move vehicles between locations?

All of our New Jersey and Pennsylvania Auto Lenders locations work in collaboration with one another. Just call 888-305-5968 or use the transfer vehicle form on any vehicle page to have that vehicle transferred to your nearest location after a few simple steps. Vehicles cannot be transferred between our Northeast locations and our Florida location. Shipping is available for out-of-region cars, however.

What is a shipping-only vehicle?

Shipping-only vehicles are vehicles outside of your region and not eligible for a free transfer to a location near you. However, they are still available to purchase and have shipped to you directly. Use the "Request More Info" form on any Shipping-only vehicle for shipping cost estimates. 

What warranties come with your vehicles?

Auto Lenders Certified cars are protected by our comprehensive, bumper to bumper warranty that lasts for 6 months or 6,000 miles. Many of our vehicles are so new that a remainder of the manufacturer’s warranty is still active. We can also tailor an extended warranty to fit your needs. 

Our extended warranties are underwritten by AllState, one of the largest and highest rated insurance companies in the world. Extended warranties can be serviced nationally at an Auto Lenders service facility, ASE certified mechanic, or at any manufacturer dealer.

What financing rates do you offer?

Our direct affiliation with regional banks means we can provide our customers with a wider variety of financing terms at more competitive rates than banks or other car dealers. If you would like, get pre-approved online with our secure credit application. Or, check out the Credit page to get your credit score and find out more financing details.

Do you sell cars to customers in other states?

Absolutely. We sell a significant amount of cars out-of-state — especially New York and Delaware. Most customers choose to drive to us, but we can accommodate those that choose to take a flight or train with a ride from nearby airports (Philadelphia, Newark, or Atlantic City) as well as nearby train stations. If you prefer not to come to one of our Florida, New Jersey or Pennsylvania showrooms, we can refer you to shipping companies that previous customers have had positive experiences with in the past.

How often do you update the vehicles shown on your website?

We update our website inventory daily (except when we are closed on Sundays). Vehicles that are sold can take up to 2 business days before being removed from the website, so please call us at 888-305-5968 to check availability. If you cannot find the vehicle you’re looking for on our website, try our Carcierge service.

Do you accept trade-in vehicles?

We accept all trade in vehicles regardless of age or condition. We can also help you get out of a leased vehicle or a vehicle with an open car loan. If you would like to sell your car, we will buy it — whether or not you are buying one from us. Get started by finding out how much your car is worth with our instant value form

Do you negotiate prices?

We have a no haggle, no hassle business model. All of our vehicles are already discounted to a bottom line sales price, which is below retail and thousands of dollars below other dealers. You won’t find a cleaner, comparable vehicle at a better price.

How is Auto Lenders Certified different from a manufacturer's certification?

Our inspection and certification process is more stringent than many of the manufacturers. And we don’t build the price of a generic extended warranty into the price of our certified cars. We give you the option to choose if an extended warranty is practical — with a variety of coverage levels ranging from 2 to 8 years and up to 120,000 miles.

What about first-time buyers or people with challenged credit?

Not a problem. Because of our direct affiliation with regional banks, we can work with customers of all credit types. Get approved online and find out more on our Credit page.

What sales tax and motor vehicle fees do I pay?

In-state residents pay in-state sales tax and motor vehicle fees. Out-of-state customers are obligated to pay sales tax and motor vehicle fees for the state in which the vehicle is being registered. Taxes and motor vehicle fees vary depending on the state.

Is Auto Lenders affiliated with a specific car manufacturer?

No. Auto Lenders is an independent, family-owned, pre-owned car dealership based in New Jersey. Our inventory is diverse with a large selection of makes and models. In fact, we offer a larger selection of pre-owned vehicles of a particular make than you typically find at manufacturer-affiliated pre-owned dealerships.

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